We aim to dispatch all orders made before 2pm Monday to Friday on the same day. If your purchase is made after 2pm, during the weekend or on a bank holiday your product(s) will be sent the following working day.
Please allow a maximum of 3 working days for us to dispatch your order as occasionally delays may occur. Should the delay be longer than 3 working days we will contact you by email or phone to inform you about this and to give you the option to cancel your order.
We use the European Mail First Class for orders up to 1kg and the Mail Courier for heavier or more valuable items. Both services offer Next Working Day Delivery. Orders dispatched via European Mail are traceable and need to be signed for at the time of delivery.
Wrongly selected delivery option may lead to delays. Difference in postage will be charged.
All orders are sent in plain packaging without our shop name mentioned on it.